FAQ
When to merge tickets? Please merge ticket when the topic & content are exactly the same, do not merge different problems. How? Select more than ...
Tue, 26 Oct, 2021 at 6:07 PM
When? After received Notification email from crew member who have digital learning to complete or Captian need to check what course need to be completed m...
Mon, 8 Nov, 2021 at 6:20 PM
When? SeaTec Safety Technical send request for NC list and OTG status to following up Vessel. Main Category : SeaTec Request Sub Category : NC list f...
Mon, 8 Nov, 2021 at 6:20 PM
Where to find the reason of ticket? Please use this details to see all category details we have and find the possibilities to see the correct information r...
Tue, 16 Nov, 2021 at 5:38 PM
What meaning of status? All status will related to let all the party know more on the details of response from each of department and make sure you will no...
Fri, 19 Nov, 2021 at 6:47 PM